Knowledge Management (CS-604)
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B.Tech RGPV notes AICTE flexible curricula Bachelor of technology
OBJECTIVES:
The student should be made to:
Learn the Evolution of Knowledge management.
Be familiar with tools.
Be exposed to Applications.
Be familiar with some case studies
Syllabus
UNIT 1:
INTRODUCTION
Introduction: An Introduction to Knowledge Management – The foundations of knowledge
management- including cultural issues- technology applications organizational concepts and
processes- management aspects- and decision support systems. The Evolution of Knowledge
management: From Information Management to Knowledge Management – Key Challenges
Facing the Evolution of Knowledge Management – Ethics for Knowledge Management.
UNIT 2:
CREATING THE CULTURE OF LEARNING AND KNOWLEDGE
SHARING
Organization and Knowledge Management – Building the Learning Organization. Knowledge
Markets: Cooperation among Distributed Technical Specialists – Tacit Knowledge and Quality
Assurance.
UNIT 3:
KNOWLEDGE MANAGEMENT-THE TOOLS
Telecommunications and Networks in Knowledge Management – Internet Search Engines and
Knowledge Management – Information Technology in Support of Knowledge Management –
Knowledge Management and Vocabulary Control – Information Mapping in Information
Retrieval – Information Coding in the Internet Environment – Repackaging Information.
UNIT 4:
KNOWLEDGE MANAGEMENT-APPLICATION
Components of a Knowledge Strategy – Case Studies (From Library to Knowledge Center,
Knowledge Management in the Health Sciences, Knowledge Management in Developing
Countries).
UNIT 5:
FUTURE TRENDS AND CASE STUDIES
Advanced topics and case studies in knowledge management – Development of a knowledge
management map/plan that is integrated with an organization’s strategic and business plan – A
case study on Corporate Memories for supporting various aspects in the process life -cycles of an
organization
NOTES
- Unit 1
- Unit 2
- Unit 3
- Unit 4
- Unit 5
TEXT BOOK:
Srikantaiah, T.K., Koenig, M., “Knowledge Management for the Information Professional” Information Today, Inc., 2000.
Books Recommended
Nonaka, I., Takeuchi, H., “The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation”, Oxford University Press, 1995.